Return and Refund Policy

How can I apply For Return ?

Customers can apply for a return within 4 days from the date of delivery. We accept returns for both defective/damaged items and non-defective items (e.g., ordered by mistake or quality preference)

• For Registered Users :- Simple log into your account > Click My Orders > Click Return > Fill Reason for return > Submit.
• For Non-registered Users :- Click Forgot your password > Enter email ID by which you have placed order > Log into your gmail > Click on password reset link > Enter New Password > Then Simple Log into account > Click My orders > Click Return > Fill Reason and Submit

Note :- After successfully submitting your request, our team will process your return request within 24 hours.

Conditions for Return

Important Reasons

Following are reasons under which a customer can apply for returning the product:-

• • • Missing Product
    • Damage Product
    • Defective Product
    • Wrong Product

Note :- It is recommended to provide all the details of return like what exactly happened, why you are returning product etc in Return Note option. You can use English or Hindi any language to explain us what was exactly issue with the product. Also kindly attach clear images of product in case of damage, defective or wrong product etc.

Other Reasons

• • Quality (Except Speakers or basstubes)
  • Mistakenly Ordered
  • Without Any Reason

For Speakers or Bass tube :- If you are not happy with the speaker sound quality then return shipping charges will not be deducted from refund amount.

Return Shipping Fees:

• Defective, Wrong, or Damaged Items: Return shipping is free.

• Other Reasons (Mistakenly Ordered / Quality Preference / No Reason): Return shipping charges will be deducted from the refund amount.

Refund Timeline

Each refund will be processed within 24 hours after return received in our warehouse. User will not have to worry about refund. He can receive refund via Bank transfer or UPI etc. If User don’t have such options then special voucher or coupon can be given to user which do not have expiry timeline. It will be valid ones in a lifetime.

Return Timeline

We will provide refund after receiving product in our Warehouse.

Still waiting for Refund ?

Ones we process your refund we will notify you by sms and email with timeline when you will receive refund. If  still you have not received refund then kindly confirm it with your bank or chat with our customer care executive. You can also email us at our registered mail ID i.e Gadigadget@gmail.com